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The Travelers Package
Pickup Program

We are always looking to make your experience downtown fun and rewarding. With the package pickup program, we give you the power to tailor your experience with the products you forgot at home or couldn't fit on your travels. Forgot a product or don't have a reliable address? Sign the waiver below and ship it to us for pickup at:

261 Granby St Norfolk Va 23510

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Travelers Package Pickup Program

How It Works

1. Ship Your Package

  • Send your package to our store using any carrier (UPS, FedEx, USPS, Amazon, etc.).

  • Use your full name as shown on your ID so we can match it at pickup.

  • Picking up for someone else? List their name on the waiver and bring valid ID for both you and the original recipient.

  • Accepted IDs: Military ID, Carnival Sunshine Card, Driver’s License, or Passport.

2. We Receive & Hold It

  • When your package arrives, we log it and store it securely.

  • Pickups are available only during our regular posted business hours.

3. Pick Up Your Package

  • Bring your valid photo ID that matches the package name.

  • Pay $4 per package at pickup.

  • Want us to dispose of your box? We’ll handle it for a flat $3 fee per box (any size).

  • First-time customers must sign a waiver confirming that:

  • We are not responsible for the package contents.

  • Pickups are only during the listed store hours. (See Google Hours)

Use the button below to sign the waiver.

Waivers must be signed before picking up your package.

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